I noticed, that the coverage area of Sun Cellular is much better than Smart and Globe. At least in Caniogan & Brgy. San Miguel in Pasig, Rockwell Center, and Araneta Center.
Also, the data speed of Sun Cellular is faster and stronger than Smart. I certainly regret getting a data plan from Smart now. Sun Cellular must have used their money from Smart (Smart bought Sun Cellular) and improved their infrastructure and coverage.
The only problem I have with Sun Cellular is their customer service, that is where they failed. You call their customer service, good luck getting thru. You will be on hold for more than 5 minutes and in fact, I have not talked to any service representative since availing of their service.
Another problem with Sun Cellular is their stores, there are few agents and the line to the cashier is so long, that you better have that bill auto debited to your credit card to avoid this inconvenience.
This is just my personal opinion. And I am planning to change my data provider from Smart to Sun Cellular, once my lock-in period expires. I'm currently paying for a data plan that I am not happy with, there are many instances there is no mobile data connection from Smart, but the Sun Cellular data is flowing in lightning speed. So I don't believe in Smart saying they offer LTE, when 4G coverage is none existent in areas that they should have, like the malls and public spaces.
Globe has the worst coverage of the 3 top brands. Globe was the first in the Philippines, but their infrastructure is now the worst. In fact my first mobile service provider was Globe, since most people use Globe at that time, then I switched to Smart. Smart coverage is said to be good, but mobile data is bad. Hope their data improves before my lock-in period expires, so I may consider staying with them.
