Ok. So I haven't been blogging for a long while, I have been busy at work and family life.
It has been months since my last blog regarding Lazada and it's flawed service and no regard to return customers. I tried their service once and I'm not returning or buying their stuff, even if they bombard me with discounts and "sale" ads.
Ok, so I had no choice at that time, I had to find an LBC to send the wrong product back to Lazada. Hard to do since, I have no time to go and get in line to return something that should not have been sent since it was clearly the wrong one. I barely have time for myself and I have to give time to return the stuff I clearly don't need back to Lazada.
Lucky for me, when I got to an LBC, there was no line. But soon, there was a line as I was transacting with the clerk to send the wrong package back to Lazada.
So I sent the package, I got an email from Lazada that they received it 3-4 days later. It will take them 5 more days to process it. It took them in total a week and a few days before I got a refund under my account. Reason the items were wrong, was because the vendor selling it gave the reason, the items I wanted was out of stock, so they cannot replace it anymore.
Lazada has shifty vendors. Vendors that may have been just as well be street vendors in Divisoria selling Power Banks and the like. Also the items they advertise is not the one you will receive, when delivered.
I was forced to just order another item from another vendor. As I said the item advertised is not what you will get. I ordered another power bank, plus memory card adding another amount to the already costly purchase. Costly in time and money. I received the package after 3-4 days. Separately, since the items I bought are from 2 different vendors. The memory card was good as advertised. The power bank is again not the capacity as advertised. I'm tired of sending the item back that I just kept it and vowed never to buy from Lazada again.
Lazada, may advertise their moto is effortless shopping, but it's very tiring experience for me as a whole. I still fume when I remember the things I had to do just to have the wrong rectified.
I maybe only the few that got the bad experience. But it's a warning to all, that Lazada is not as it advertised itself to be.
